As weather forecasters predict possible flooding in the days ahead, Public
Service Electric and Gas Company (PSE&G) offers winter safety and security
tips for customers:

Make sure it's PSE&G before you let someone in your home:
PSE&G employees have photo identification badges that clearly verify they
are who they say. If you are not sure of someone's identity or have
difficulty with the badges, call PSE&G's toll free, 24-hour customer service
center at 1-800-436-7734 (PSEG) to verify that an employee has been
dispatched to your premise.

If your basement is flooded:
If water reaches the height of the gas burner on a water heater or gas
heaters, customers can shut off the supply of gas to the unit if YOU know
how. You must call PSE&G to have the gas supply turned back on. If
customers lose electricity and their basement is flooded, call PSE&G.
Customers should not go into a flooded basement if energized wires are
present. Basements must be pumped and clear of water before PSE&G can
perform any repair or restoration work.

If you smell gas:
Water in the basement can put out the pilot light in a furnace or hot water heater. If you smell gas:
1. Put out all open flames. Don't light matches or lighters and don't attempt to light the appliance.
2. Don't touch electric switches, thermostats or appliance controls. They may cause sparks.
3. Open windows and outside doors for ventilation.
4. If the odor is strong, don't' stop to use your telephone or cell phone. Leave the premises immediately and go to a neighbor's home or remain outside (if possible) until PSE&G comes.

Customers who smell gas should call PSE&G's toll free, 24-hour customer
service center at 1-800-436-7734 (PSEG).

Keep service areas in homes and yards safe, well lit and free of clutter:
Customers are asked to take the following into consideration:

• Keep the area around your appliances clear of clutter.

• Notify PSE&G of any hazardous conditions, such as loose steps or railings.

• Please keep dogs and other animals secured and away from employees and service areas.

Keep your meter free of snow and ice:
If you are a natural gas customer whose gas meter is on the outside of your
home or business, please take the following precautions to keep your gas
supply flowing:
• Do clear snowdrifts away from the meter and piping.
• Do not pile snow on top of the gas meter or around its
connecting piping when you are shoveling your premises.
• Do brush snow from the meter and piping before a thick layer of ice builds up.

When you drive past our worksites:
Please slow down and be alert when driving past a PSE&G roadwork jobsite,
especially in rainy, icy weather. Driving too fast can endanger employees
and hamper the ability to perform important work. PSE&G crews use work area
protection - traffic cones, utility work signs and flaggers - to protect them and to allow them to do their jobs safely.